Aakriti Agarwal
eCommerce Lead Hotel ChocolatDay 1 | 16th June
2:25 PM CONNECTED JOURNEYS FIRESIDE: Connected Loyalty Journeys: How to link app, web and store engagement to reduce drop-off and boost retention
- How can in store staff training and enablement continue to drive loyalty signups at the point of sale?
- How can mapping loyalty engagement points across web, app and store help to identify areas of drop off and support a more seamless omnichannel experience?
- How can you align loyalty tech across online checkouts, mobile apps and in store?
- How can real time app and SMS integrations support reward triggers during in store moments?
Check out the incredible speaker line-up to see who will be joining Aakriti.
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