IBM Watson Customer Engagement
Artificial Intelligence (AI) is changing the way marketers, commerce and supply chain professionals engage customers. Fueled by the Watson AI platform, Watson Customer Engagement is leading the way with proven solutions that are designed to fit seamlessly into the way practitioners work and get smarter over time. It extracts new value from all the right data to deliver more personalized customer experiences; deepen interactions through better recommendations; and provide unprecedented visibility to mitigate risk. With embedded expertise and advice, Watson Customer Engagement gives marketing, commerce & supply chain professionals a 360 degree view of the business that results in exponentially better outcomes for every customer. Watson Customer Engagement stands alone as the only AI powered solution for professionals with proven in-market offerings and tangible results enabling clients to:
· Do more with their data
· Enrich individual interactions
· Access and preempt disruptions
· Act with confidence