Currently Senior Programme Director consulting with Ikea on a Global Transformation. Meriel was previously Director of Technology Delivery and Transformation with iconic British retailer RiverIsland leading their Transformation across eCommerce, PIM, Search&Merch, Loyalty and onward to POS. Meriel has held similar positions leading major UK centric and Global Transformations for other iconic retailers both in eCommerce, POS or both concurrently as well as alongside other application platforms such as PIM,, CMS, DAM, PLM, Search & Merch, Tax, Payments, Loyalty etc: Boots UK, Clarks Shoes,TedBaker, Selfridges, The Post Office, Hobbs and Matches Fashion. With a passion for the customer, and a love of shopping herself, in store or online, Meriel focusses on a seamless connected customer experience, whilst ensuring the technology used to support such an operation is modern and fit for purpose.