Meriel Neighbour

Meriel Neighbour

Global Transformation Director River Island

Day 1 | 16th June

9:35 AM FUTURE COMMERCE PANEL: Building the tech stack of tomorrow: How can you leverage AI and analytics to let customers ‘buy their way’ and improve conversion?

  • What technologies can help you connect and personalise the online and in-store experience to increase your share of wallet?
  • How can you map out tech touchpoints across the customer journey to uncover hidden inefficiencies?
  • What are the benefits of consolidating tech vendors to improve ROI vs working with specialist tools to align business functions?
  • How can you optimise vendor overlap to identify cost-saving consolidation opportunities?
  • How can you integrate social commerce, so it becomes an important player in improving checkout conversion, not just a marketing platform? 

4:35 PM Roundtable 6: Balancing Speed and Margin: How can you offer faster fulfilment to meet the demands of Gen Z customers without bleeding profit?

Check out the incredible speaker line-up to see who will be joining Meriel.

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