Chris Greenwood
Chief Information Officer Mamas & PapasDay 1 | 16th June
9:35 AM FUTURE COMMERCE PANEL: Building the tech stack of tomorrow: How can you leverage AI and analytics to let customers ‘buy their way’ and improve conversion?
- What technologies can help you connect and personalise the online and in-store experience to increase your share of wallet?
- How can you map out tech touchpoints across the customer journey to uncover hidden inefficiencies?
- What are the benefits of consolidating tech vendors to improve ROI vs working with specialist tools to align business functions?
- How can you optimise vendor overlap to identify cost-saving consolidation opportunities?
- How can you integrate social commerce, so it becomes an important player in improving checkout conversion, not just a marketing platform?
Check out the incredible speaker line-up to see who will be joining Chris.
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