Chris Forbes

Chris Forbes

Co-Founder The Cheeky Panda

Day 2 | 17th June

12:50 PM PANEL DISCUSSION: Door to Door Transparency: How can you provide transparent last mile communication that builds customer trust and drives loyalty?

  • How can real-time delivery tracking reduce WISMO (“Where is my order?”) contacts?
  • How can proactive comms reduce cart abandonment at checkout?
  • How can visibility tools boost customer confidence in paying for premium delivery options?
  • How can transparency on delays improve trust and loyalty despite setbacks?

Check out the incredible speaker line-up to see who will be joining Chris.

Download The Latest Agenda