Charles Grain

Charles Grain

Digital Delivery Lead Specsavers

Day 2 | 17th June

11:55 AM UX PANEL INTERACTIVE: What changes can you make to the online and app user journey to improve first-time purchase rates and drive new customer revenue?

  • How can you design ‘welcome’ experiences that build trust and reduce decisional fatigue for new shoppers to create a sense of brand credibility quickly?
  • How can reducing the number of steps to checkout improve first time conversion without losing key info?
  • How can UX improvements on mobile such as swipe able carousels and clean checkout flows help to reduce abandonment among high intent audiences? 

Check out the incredible speaker line-up to see who will be joining Charles.

Download The Latest Agenda