Ben Newbon-Stead
Global Digital Operations Manager BarbourDay 2 | 17th June
12:10 PM PANEL DISCUSSION: Door to Door Transparency: How can you provide transparent last mile communication that builds customer trust and drives loyalty?
- How can real-time delivery tracking reduce WISMO (“Where is my order?”) contacts?
- How can proactive comms reduce cart abandonment at checkout?
- How can visibility tools boost customer confidence in paying for premium delivery options?
- How can transparency on delays improve trust and loyalty despite setbacks?
Check out the incredible speaker line-up to see who will be joining Ben.
Download The Latest Agenda